Privacy Policy

Type of website: General Business Website
Effective date:6th day of February, 2026

https://forwardfreightservices.com (the “Site”) is owned and operated by Gary Davis. Gary Davis is the data controller and can be contacted at:

info@forwardfreightservices.com
01706 878122
Deerview
Farm
Weir
Rossendale
OL13 8QB

Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected; and
4. The rights of Site users.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy.

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:

1. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are: It allows you to respond to inquiries, provide quotes, manage potential customer relationships, and improve your services without explicit, revocable consent every time.

2. Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the personal data necessary to perform a contract the consequences are as follows: You need to process their address, shipping details, payment information, and contact details to actually move their goods from Point A to Point B as per the contract you signed with them.; and
3. Processing of user personal data is necessary for us to comply with a legal obligation. If a user does not provide the personal data necessary for us to perform a legal obligation the consequences are as follows: As a UK business, you are legally required to process and retain certain data to comply with:
a. HMRC (tax authority) requirements for keeping invoices and transaction records for six years.
b. Customs and border control regulations, which require accurate manifest data for international shipping.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Non-Automatically

We collect personal data that you voluntarily provide to us when using specific functions on our Site. This data is collected through the contact form on our website.

We collect the following personal data in a non-automatic way:

– First and Last Name
– Email Address
– Phone Number
– Details relating to your freight enquiry and business needs (e.g., shipment origin/destination)

This information is necessary for us to respond to your inquiry and provide quotes for logistics services.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect when the user performs certain functions may be used for the following purposes:

1. Communication.

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.

We are not responsible for the privacy practices or policies of other websites that you may access through hyperlinks on our Site.

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